Who Is My Point of Contact at Profitable Media?

Your Profitable Media Team

Depending on your engagement type, you'll work with a dedicated team. Here's how the team structure works.

Account Manager

Your account manager is your primary point of contact. They coordinate all deliverables, manage timelines, and are your escalation path for any issues.

Strategist

Your strategist owns the marketing and growth strategy. They lead discovery, build your roadmap, and review all major deliverables before delivery.

Specialists

Depending on your scope, you may work with specialists in paid media, CRO, Shopify development, email automation, or data analytics. They work behind the scenes and communicate through your account manager.

How to Reach Your Team

• Slack: Your dedicated client channel (preferred for day-to-day communication)
• Email: Your account manager's direct email
• Support Portal: For formal requests, bugs, or issues — submit a ticket here
• Weekly Calls: Scheduled standing calls for strategy and status updates